LA LA LAND IS BASED IN SYDNEY, AUSTRALIA.

WE WORK MONDAY TO FRIDAY, EXCEPT FOR AUSTRALIAN PUBLIC HOLIDAYS.
SHIPPING LEAD TIMES CAN VARY WITH INTERNATIONAL SHIPPING, YOU CAN FIND MORE INFORMATION BY EMAILING ONLINE@LALALANDSHOP.COM.AU

FOR ORDERS WITHIN AUSTRALIA, YOUR ORDER WILL BE PACKED AND SHIPPED WITHIN 3 WORKING DAYS FROM YOUR ORDER. ORDERS PLACED AFTER 9:30 AM WILL NOT START BEING PROCESSED UNTIL THE FOLLOWING DAY.

WE CANNOT SHIP TO PARCEL LOCKERS

SHIPPING COSTS FOR BOTH NATIONAL AND INTERNATIONAL ORDERS WILL BE CALCULATED BASED ON WEIGHT AND SIZE AT THE CHECKOUT. IF YOU WOULD LIKE TO KNOW THE COST, PLEASE PROCEED TO THE CHECKOUT FOR THE AUTOMATED CALCULATION. 

IF YOU ARE PLACING AN INTERNATIONAL ORDER, YOU MAY BE CHARGED AN ADDITIONAL CUSTOMS COST ON ARRIVAL AT YOUR LOCAL POST OFFICE. ANY VAT CHARGES WILL BE AT THE EXPENSE OF THE RECEIVER.

STANDARD DELIVERY FREE DOMESTIC SHIPPING OVER $60

SHIPPING TIMES will be calculated through Australia Post (sending from Marrickville NSW)

https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/

EXPRESS POST

Orders after 9:30am will not be processed until the following day. The warehouse will take 2 days to process/ship the orders so express post orders will not be a next day service.

RETURNS

La La Land Shop accepts returns for damaged goods only, not for change of mind.